Privacy Policy EN
Effective date: September 30, 2026
Overview Jellora: Jelly Match Puzzle (“the app”) is a match-3 puzzle game. This policy explains what data we collect, why, and how you can control or delete it.
Data we collect Account data: • Guest play: when you start as a guest, the app creates an anonymous account identifier. No name, email or password is collected. • Google Sign-In / Sign in with Apple: your account’s user ID, email address, and display name, provided to us by Google or Apple when you sign in. • Email sign-in: the email address and password you register with (the password is handled by Firebase Authentication and is never visible to us), plus an optional display name.
Gameplay data: your best score and stars for each level, stored against your account identifier. Your best score per level is also submitted to a public leaderboard under your display name. Your in-game inventory (coins, tools, special jellies and unlocked themes) is synced to your account so it can be restored on another device.
Local-only data: settings (language, music, sound effects, reduced motion, colorblind mode), win streak and other game state are stored on your device via local preferences.
Notification data: if you allow notifications, the app stores a Firebase Cloud Messaging push token against your account so we can send game reminders and news. You can turn notifications off at any time in your device settings.
Technical data: non-identifiable device and usage information (device model, OS version, app version, session and in-game events such as level starts and completions) collected via Google Firebase Analytics to understand how the game is played and improve it. In regions where consent is required, analytics stays off until you have given consent.
Advertising data: the app may show ads served by Google AdMob, mainly optional rewarded ads that you choose to watch in exchange for in-game rewards (for example, progress toward unlocking a theme). AdMob may collect device identifiers and approximate location to serve and measure ads. Where required by law (for example in the EEA and UK), you are asked for consent through Google’s consent form before personalized ads are shown. The app does not request App Tracking Transparency permission on iOS, so it does not access your device’s advertising identifier (IDFA) there.
How we use this data To let you save and restore progress across devices, to show leaderboards, to send notifications you have allowed, to show and measure ads that support free access to the app, and to understand gameplay and fix problems. We do not sell your data, and we do not use it for any purpose other than the above.
Third parties Google Firebase (Authentication, Cloud Firestore, Analytics, Remote Config, Cloud Messaging) stores your account, progress, inventory and leaderboard data, delivers notifications, and powers app analytics. Google AdMob, Google Sign-In, and Sign in with Apple serve ads and (optionally) sign you in. These are covered by Google’s Privacy Policy (policies.google.com/privacy) and Apple’s Privacy Policy respectively.
Data retention & deletion Account, progress, inventory and leaderboard data is kept until you delete it. You can permanently delete your account at any time from Profile → Delete account. This removes your account, your saved progress, your inventory, your push notification tokens, and your entries on the leaderboards. Data stored only on your device is removed when you uninstall the app. If you cannot access the app, email us at the address below and we will delete your account data for you.
Children’s privacy Jellora is a general-audience game and is not directed at children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us below and we will delete it.
Your choices You can play as a guest without providing any personal information; signing in is only needed to keep progress across devices. You can sign out or delete your account at any time from Profile, turn notifications off in your device settings, change your ad consent choices from the app’s privacy options where available, and switch the app’s language independently of your device settings.
Changes to this policy We may update this policy from time to time. Material changes will be reflected by updating the effective date above.
Contact Questions about this policy or your data: ptminh.gun@gmail.com